Shipping Policy

A legal disclaimer

📦 One Essence Shipping Policy

Thank you for shopping with One Essence. We’re committed to delivering your order with care, efficiency, and transparency. Please review our shipping terms below:

🌍 Shipping Locations

We currently ship to most countries within Europe, including:

Germany
Spain
Italy
United Kingdom.

📦 Delivery Time

Estimated delivery times vary by destination:
Domestic (within same country): 1–3 business days
EU-wide shipping: 3–5 business days.

Shipping Policy - the basics

💰 Shipping Costs

Shipping fees are calculated at checkout based on the destination and package weight. Some products may offer free shipping or discounted rates for certain regions.

📦 Lost or Delayed Packages

If your order is delayed or appears to be lost, please contact us at onegroup00123@gmail.com. We will assist you in contacting the carrier and, if necessary, send a replacement or issue a refund based on the outcome.

What to include in the Shipping Policy

📬 Incorrect Addresses

Please ensure all shipping information is correct at checkout. One Essence is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

📞 Need Help?

If you have any questions about your shipment, feel free to reach out to us at:
📧 onegroup00123@gmail.com