Terms & Conditions
Legal description
Terms and Conditions
Effective Date: 27/03/2025
Welcome to One Essence! These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or purchasing from One Essence, you agree to these Terms in full. If you do not agree, please do not use our website.
Terms & Conditions - the basics
1. Orders & Payments
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All prices are listed in [currency, e.g., EUR] and include applicable VAT unless stated otherwise.
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Orders are accepted upon confirmation and subject to product availability.
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Payments must be made through our secure payment gateways (e.g., PayPal, credit/debit cards).
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We reserve the right to cancel or reject any order at our discretion.
2. Shipping & Delivery
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Estimated delivery time: 1–3 business days within Europe (unless otherwise 3-7business days).
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Shipping costs are displayed during checkout and vary by destination and supplier.
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Customers are responsible for providing accurate shipping information.
3. Returns & Refunds
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We do not accept returns, refunds, or exchanges once a product has been opened, used, or delivered — unless the item is damaged or defective upon arrival.
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​We are not responsible for orders refused upon delivery, or shipments returned due to incorrect or incomplete address provided by the customer.
What to include in the T&C document
1. Intellectual Property
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All content, logos, product images, and branding are the intellectual property of One Essence or its licensed partners.
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Unauthorized use, reproduction, or resale is strictly prohibited.
2. Liability
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One Essence is not liable for any indirect, incidental, or consequential damages.
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We are not responsible for delays or losses caused by third-party shipping carriers.
3. Privacy
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Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect and use data.
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By using our site, you consent to our data practices.
4. Contact
If you have questions about these Terms, please contact us at:
📧 Email: onegroup00123@gmail.com